Returns

Plushies Store offers free returns and full refunds on all items within thirty (30) days of receipt of order.

There are no return fees or restocking fees.

The customer is responsible for costs associated with mailing their order back to us at the address listed below.

Return Process

1. Fill out our product return form here.

2. After you have filled out the product return form, email us at hello@plushiesstore.com to confirm your product return.

Return Condition

Please return your full order including all products, materials and packaging.

Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards are non-refundable.

Shipping costs are non-refundable.

Please mail your entire order including packaging and materials to our return address:

Plushies Store
350 Canal Street #1351
New York, New York 10013